- We ship from Belfeld in the Netherlands.
- To calculate shipping please go to the checkout page and add the details of your order and shipping address. On the bottom of the page click " calculate shipping "
- We ship items within 24 hours ( excluding weekends and public holidays)
- Please review and ensure you have the correct address. We will not be able to make any changes to your order after it has been processed.
- Orders with an invalid address will be held.
- Same day dispatch - This option is for orders placed before 3pm, Monday to Friday.
- Orders placed during the weekend will be dispatched on the following Monday.
- Pre-ordered items will only be shipped once the stock has arrived at our warehouse. Shipping is typically 2-3 business days after the stock arrives.
- Please note we dispatch all items of an order at the same time , if you order an item on "pre-order" and another item that is "in stock" your order will be held until the pre-order item arrives in stock. If you wish to receive an "in stock " item first you will have to place a separate order for this item.
- Successfully placed orders will receive an email notification with the order details. If you do not receive an email , please check your spam filter or contact us : email@example.com
- If you need any assistance with your order please contact us immediately at firstname.lastname@example.org .
- Please review and ensure you have entered the correct address. We are not responsible for non delivery due to incorrect address. If you shipment is returned to us we will refund the original order (excluding shipping fee).